Cancel your purchase

Have you made an online purchase and would you like to withdraw from it within the legal cooling-off period? Please use the form below. You do not need to give a reason.

After receiving your request, we will send you a confirmation by email as soon as possible. After withdrawal, you still have 14 days to return the product to us.

Please note:

  • simply returning a product is not enough; you must also let us know that you want to withdraw from the purchase
  • for custom-made or commissioned works, the legal right of withdrawal may be excluded where legally permitted
  • please see our return policy for more information